Reuters
Workers conduct final checks on Garuda Airlines Airbus 330-200 in a Garuda maintenance facility in Cengkareng, on the outskirts of Jakarta, June 1, 2010. Garuda Indonesia will relaunch its routes to Europe following Europes move to lift its ban on Indonesian air carriers last yearGaruda's head of communication Pujobroto said the previous system applied was disintegrated and independent. The system handling the movement of planes, air crews and schedules has been integrated later. The new system has been tested several times but it has met troubles since Sunday.
"Garuda operates 81 planes with 580 pilots and air crews. There are 2,000 flights every week," said him. "Eventhough the system has been set, the complex data encountered by the transition process led it to unsyncronized data and inaccurate information provided for air crews."
It has resulted in the inevitable delays for Banda Aceh, Medan, Surabaya, Semarang, Denpasar, and Singapore flights. "The delays have taken place as the planes came late," said Pujobroto.
Passengers of Garuda stranded at the international airport Soekarno-Hatta can still be seen on Monday. Garuda Indonesia is trying to settle the chaotic disruption as soon as possible to get the system back to normal.
"Garuda Indonesia is trying to spread this message to its passengers. We owe an apology for this."
